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The banking sector

Customer-oriented use cases to promote

the First Contact Resolution.

See other use cases

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sofinco

credit agricole

axa

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They trust us !

Our use cases in your sector

INTELLIGENT CONTACT PAGE

Direct a contact request from a digital medium to the best solution

noun_Call Center_259869 (1).png

Transfer the digital context collected to the call center agent during a call

DIGICALL

"Bonjour, je suis votre agent et nous allons continuer votre motif de contact par téléphone..."

Switch a phone call to a digital solution

VISUAL SVI

MY HUB

Switch an advisor call to a contextualized digital interface

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